Return & Refund Policy

We want you to feel confident trying SYNTHA. That’s why your first order with SYNTHA is covered by our 30-Day Refund Promise.

30-Day Refund Promise

If you’re not satisfied with your first SYNTHA order, contact us at contact@synthanutrients.com within 30 days of delivery to request a refund.

Our 30-Day Refund Promise applies only to your first order with SYNTHA, regardless of which product you purchase.

If you have opened and tried the product, a physical return is not required under the 30-Day Refund Promise.

SYNTHA reserves the right to limit or decline refund requests in cases of suspected fraud, abuse, or misuse of this policy.

Returns of Unopened Products

Unopened products may be returned within 30 days of delivery.

To be eligible for a return, the product must be:

Unopened and unused.

In its original packaging.

With the original seal intact.

Eligible unopened returns receive free return shipping within the United States.

Please contact contact@synthanutrients.com before sending anything back so we can provide return instructions.

Subscription Orders

Orders generated through a subscription are subject to this Return & Refund Policy in the same way as one-time purchases.

Canceling a subscription prevents future renewals. It does not automatically cancel or refund an order that has already been placed or processed.

For information about managing or canceling your subscription, please see our Subscription Policy.

Order Cancellations

Orders may be canceled within 15 minutes of being placed, provided the order has not already been fulfilled.

After the cancellation window has passed, the order can no longer be canceled through the order cancellation process. If eligible, you may request a return or refund under the terms above after receiving your order.

Damaged, Incorrect, or Missing Items

If your order arrives damaged, contains the wrong product, or is missing an item, contact us at contact@synthanutrients.com as soon as possible with your order information so we can review the issue and help make it right.

Exchanges

We do not offer exchanges at this time.

If you would like a different SYNTHA product, you may return an eligible unopened item and place a new order.

Refunds

Approved refunds are issued to the original payment method.

If a physical return is required, the refund will be processed after the return has been received and reviewed.

Processing times after a refund is issued may vary depending on your bank or payment provider.

Questions?

For questions about returns, refunds, or an order, contact us at:

contact@synthanutrients.com